Most of our Clients first chose ECM due to our innovative solutions and our ability to quantify savings, but they have stayed with us due to our ability to deliver cost effectively and on time. With low natural gas prices and with electricity even going down in some cases, many energy efficiency programs have suffered from higher paybacks – not with ECM! Our systematic approach to delivering cost effective solutions starts with our professional Project Managers and is advanced through our leveraging of technology to provide efficient communication, thorough documentation and punctual project close-out.
As is the case with renovation and retrofit – stuff happens. What sets ECM apart, is our commitment to our clients and the seriousness with which we take being a part of your team. The most important metric that we look at are the results from our customer surveys that pursue after each project. Our determination to understand where we can improve has led to a big reduction in our costs and a dramatic increase in our client and employee satisfaction.
We look forward to working with you on an upcoming project!